Privacy Policy

All information provided by a user is strictly confidential. bigfoodie.in will not intentionally monitor or disclose any private information unless required by law, enforcement agencies, regulation or court order. Users agree to respect the privacy and confidentiality. Users acknowledge that their right to use the Service is personal to them, unless expressed otherwise. User agrees not to resell the Service without the express consent of bigfoodie.in. Users are entirely responsible for not maintaining the confidentiality of their password and account. Users shall be fully liable for all use of their account, including any unauthorized use of their account by any third-party. 

Safeguarding your privacy and the security of your personal information is very important to bigfoodie.in. Read carefully the privacy policy to understand how we collect and treat your personal information. By using or navigating around the website or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this Privacy Statement. If you do not agree to be so bound, please do not remain on the Website.

To use certain features on our website, including online food ordering, we ask you to provide personally identifiable information about you including your name, mailing address, email address and telephone number. This website will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us. You can visit and browse the bigfoodie.IN website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. This website may collect personally identifiable information about you by methods such as the following: 

  • Transactions and Activity - If you conduct transactions through this website, we will collect information about the transactions you engage in while on the website and your other activities on the site. This information may include, without limitation, the transaction type, transaction amount, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange with individual restaurants / service providers with whom you communicate through bigfoodie.in 
  • Email and other voluntary communications - You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable. bigfoodie.in is not responsible for the content or privacy practices of independent sites to which bigfoodie.in site partners with. 

We use the information we collect to understand better our customers and site users. bigfoodie.in does not sell, trade, or lease your personal information. bigfoodie.in uses your information to verify the identity of its users, to inform you about our products, services, promotions and other information about bigfoodie.in that might be of interest to you, as well as to get your feedback or to respond to your questions, enquiries, comments and instructions. We might use your information to develop aggregate statistics about our sales, customers, users, and site visitors, but these statistics will not include any personally identifiable information. Additionally, we may use your information to provide services and support to our users, improve our website or to process, service or enforce transactions and related communications. bigfoodie.in does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. bigfoodie.in may use unaffiliated companies to help it provide promotion material to you or to maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. 

We'd like to emphasize that bigfoodie.in has taken appropriate precautions to prevent unauthorized access or disclosure of your personal information, as well as measures to maintain data accuracy and ensure that the information is used only for the purposes described above. 

Updating your information

You have the right to access and correct the information we collect about you.  In order to provide service to you, we may send you communications related to your transactions, security or the administration of its website. From time to time, bigfoodie.in may also wish to send you other messages or updates about our website, our affiliates, or their promotions and other activities. If you do not wish to receive non-transaction/security related communications from bigfoodie.in and its affiliates, please contact us via mail containing your request.

Cookies 

We use "cookies" (small text files stored in your internet browser) to enhance your ordering experience. Cookies are capable of storing many types of data and may be placed on your browser by us or by a third party. Cookies allow users to order faster and more efficiently by storing information such as your location, order information and personal preferences, and by permitting you to avoid having to log in more than once during a Web site visit. We may also use and read cookies for other purposes, including to collect information on how our Web sites are used, to determine whether you have registered on or visited any of our Web sites or our partners' Web sites, to improve performance for our users, to measure the effectiveness of our advertising and links on other Web sites, and to provide you with information of potential interest to you. This may include using information about your use of our Web sites in conjunction with personally identifiable information that you have volunteered to us on one of our sites. In addition, when you visit our Web sites, third party vendors and advertisers also place or read cookies on your internet browser. This is a common practice on the internet; these cookies may be used to determine whether you have visited other Web sites, to measure the effectiveness of advertising and links on other Web sites, and to provide you with information of potential interest to you, among other purposes. This is not an exhaustive list of all uses of cookies on our websites. 

Most web browsers are set up to accept cookies. You can, however, set your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies. In addition, cookies can be easily and safely deleted from your system. See you browser's help section for instructions. 

Security Information

We always use industry standard encryption technologies, such as 128 bit SSL encryption, when transferring and receiving private consumer data on our site. This information can only be translated once it's received by our secure servers. These secure servers help to protect against the loss, misuse or alteration of information that we have collected from you through our Web site and no payment data is ever stored on any Internet connected computer system.

Effective date of this policy

This Privacy Policy takes effect from 30th October, 2015. We must follow the privacy practices described in this Notice while it is in effect. This Privacy Policy will remain in effect until we change it. This Privacy Policy replaces any other information you have previously received from us with respect to privacy of your information. 

Updates to this policy

We may change the terms of this Privacy Policy at any time in the future and make the new Privacy Policy effective for all whether created or received before or after the effective date of the new Privacy Policy. Whenever we make an important change, we will publish the updated Privacy Policy on our Web site at  www.bigfoodie.in/private